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Customer Success
World-class support at each stage in your journey
Going the extra mile for our customers
Providing you with the data and intelligence that you need is only part of our story.
We recognise that our clients don’t just look to us for high-quality content. They also need us to be on hand to support them in a variety of ways that ensure they are extracting the maximum value from their investment in our services.
ONBOARDING
TRAINING
ROUND-THE-CLOCK SUPPORT
DISCOVER OUR PLATFORM
Your CEIC Data Client Success Team
Best-in-class technical, content, market and sector expertise across the world
Our broad geographic footprint and deep local knowledge means that your customer experience is supported by a range of subject matter experts in a variety of areas.
Dedicated Account Manager
You will have a designated account manager whose responsibility will be to ensure that you have the best possible experience as a client of CEIC Data and that you benefit from all of the resources we place at your disposal.
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Product Specialists
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On hand to provide training and guidance on all aspects of the content and platforms we provide.
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Customer Success Executives
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Available around the clock to deal with specific content or technical issues.
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Country/Sector Experts
Closer look ›
Economists and industry experts available to support your understanding of the markets you are interested in.
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Technology Experts
Closer look ›
Highly experienced developers with proven track records in content integration.